PRIVACY NOTICE
How we handle
your information.
Last updated: August 24, 2026What we collect
When you send a brief or request a call, we collect the contact, company, service, timing and project information you choose to provide. We may also retain campaign attribution such as UTM tags, search-ad click identifiers and the referring page when available.
Why we use it
We use this information to respond, qualify the opportunity, route it to the appropriate KarimConnects or Trifid Media workflow, and maintain a reliable record of the conversation.
How lead delivery works
Your submission is first secured in a private delivery outbox and then sent to KarimConnected, the private CRM. If the CRM is briefly unavailable, the site can retry delivery automatically. The public website does not provide a way to read stored leads.
First-party measurement
We record limited first-party events such as page views, service selections and form outcomes so we can improve the experience. Event records do not contain your form fields or raw IP address. A salted technical identifier is used for abuse prevention and aggregate measurement. Global Privacy Control and browser Do Not Track signals disable these events.
Sharing and external links
Information may be processed by the secure hosting and CRM infrastructure needed to run this service. If you choose to continue on WhatsApp or Instagram, those platforms process your activity under their own privacy terms. We do not sell submitted lead information.
Retention and your choices
We retain records only as long as reasonably needed for the opportunity, legitimate business follow-up, security and legal obligations. To request access, correction or deletion, email karim@trifidmedia.ae.